Make An Appointment With TouchBistro
In the customer service-orientated world of food and beverage, since the Coronavirus pandemic started wreaking havoc on the industry in early 2020, old-school rules that usually equated to a profitable turnaround have suddenly changed. Indeed, it’s a new world in the formerly reliable food service industry. With today’s semi-post-pandemic climate (and we use the term “post-pandemic” cautiously, hoping the worst is over), a company called TouchBistro has entered the scene to help restaurant entrepreneurs face these new challenges. Offering unique, innovative, and effective services, TouchBistro can better equip restaurateurs to keep up with industry challenges and the constantly changing circumstances of running a food or beverage service business.
In Food Service, The Times, They Are A-Changin.’
Whether a full-service restaurant, counter service, coffee shop, fine dining establishment, fast-food chain, casual diner, bar, brewery, or mobile food truck, TouchBistro has plenty of ways to assist these food service vendors. TouchBistro has hundreds of years of combined experience in the restaurant industry.
In fact, TouchBistro’s unique point-of-sale system app is ranked top in the industry – literally number one – in food and beverage in an astounding 37 countries.
Who Is TouchBistro?
What makes their services so powerful for these businesses? Because the system is designed for restaurant workers and owners by people who work in the restaurant industry, people who actually understand the distinct challenges of owning and operating dining and drinking establishments.
What Does TouchBistro Do?
No competitor does what TouchBistro does. With many years of experience in the restaurant industry, TouchBistro has designed a point-of-sale system solution that helps restaurateurs make more money, deliver a fantastic guest experience, and take the guesswork out of making business decisions.
Every feature of TouchBistro’s App – found conveniently on the Apple App Store – is specifically designed to meet the dining and foodservice industry’s unique needs and ultra-faced paced nature.
TouchBistro helps streamline, simplify, and speed up all aspects of running a restaurant, so restaurateurs have more time to focus on their passion – often the real reason entrepreneurs opened their businesses in the first place.
TouchBistro Helps You Create A More Successful Restaurant
Most importantly, TouchBistro assists restaurateurs in maximizing their revenue. It offers support in managing vital elements of a restaurant business and maximizing profitability.
TouchBistro helps establishments improve their service. Thru the easy-to-use app, business owners can access features that help them make critical, data-driven business decisions.
How Does TouchBistro Work
TouchBistro expertly identifies floor plans and table management with slow-turning or high-value tables. These features help owners and operators instruct hospitality staff to dramatically increase average check size with powerful upselling tools, encouraging customers to purchase more profitable menu items with appetizing visual menus and pop-up modifiers.
Secondly, TouchBistro also enables staff to turn tables faster and serve even more customers with features like tableside ordering and allows for limited staffing to a certain degree. Also, the mobile payment processing helps maximize the time servers spend on each table, which also helps increase profit margins.
For example, at Crosstown Pub, based in Naperville, Illinois, after using the app, manager Jim Nichols noticed all the difference in the world, with increased profits and business. “With TouchBistro, we can turn over 176 more tables during our highest periods, which equates to at least $2,000 a night, four nights a week,” said Nichols. “You do the math.”
Make An Appointment With TouchBistro
TouchBistro – Efficiency Of Service
Talk about service efficiency. The app allows customers to send orders straight from the table to the kitchen. This will enable servers to spend more time at the table with customers, socializing, charming, and upselling instead of writing or typing in orders on a computer away from the table.
This feature of TouchBistro eliminates the walk back and forth from the table, a more traditional POS. Furthermore, TouchBistro helps staff stay aware of inventory levels quickly so they don’t make the mistake of selling something they don’t have.
According to Garrett Pariseau, who owns The Main Crossing Restaurant in Brighton, Michigan, these features significantly reduce customer wait times, creating happier customers – who are much more likely to return again and again.
“As a result of using this app, we’ve decreased wait times by 33 percent,” said Pariseau. “We have also reduced order errors by allowing customers to confirm their order through our Customer Facing Display visually.”
TouchBistro – Key Features
With staff management and scheduling software, reporting, analytics, and loyalty programs, TouchBistro can assist almost any kind of food or beverage service business. TouchBistro is designed with smart features and customization options for food service businesses of all types, seated at the heart of the industry with tools, knowledge, and support for a restaurant’s profit and success.
For full-service restaurants, here are some of the key features TouchBistro offers:
- Smart tender register
- Pop-up modifier prompts
- Barcode scanning
- Take-out and delivery management
- Ingredient inventory tracking
- Staff scheduling
- Theft prevention and security
- Multiple payment processors
- Tableside ordering
- Bill splitting by seat
- Floor plan customization
- Pop-up modifiers
- Visual menus
- Staff scheduling software
- Ingredient inventory tracking
- Multiple payment processors
Quick Service Restaurants
Designed to make running a quick-service restaurant easier, TouchBistro can greatly empower an establishment’s staff to sell more profitable items, make fewer errors, and keep the line moving quickly – reducing wait times and leading to more satisfied diners. These fundamental elements can significantly impact quick-service dining businesses’ bottom lines.
Fast-Paced Bars And Nightclubs
Suppose you want to successfully navigate the fast-paced atmosphere and high turnaround nature of bars and nightclubs. In that case, TouchBistro’s app offers a unique point-of-sale system that can keep up with the pace of the high-volume business, reduce order errors, and help serve customers faster, precisely what’s required in this type of establishment.
Through a system that features compliant payments, easy bar tabs, automatic liquor prompts and modifiers, inventory tracking, staff permissions, security settings, and specific automatically scheduled promotions, TouchBistro can turn a struggling nightclub or bar venue into a money-making machine.
Breweries And Craft Beer Establishments
From running tours to pouring pints, breweries and craft beer establishments are always busy and buzzing. Delivering a great guest experience is key to returning customers, and creating loyal customers is critical to running a successful business. TouchBistro also has specific features to make running a brewery easier.
Here are some specific features the TouchBistro iPad app offers specifically for breweries and craft beer establishments:
- Automatic liquor prompts and modifiers
- Loyalty programs
- EMV compliant payments
- Inventory tracking
- Tools to help manage both food, beverage, and merchandise
- Reporting and analytics software
Ethan Hall of Nighthawk Brewery in Broomfield, Colorado, is praised for the positive and profitable impact TouchBistro has had on his establishment.
“TouchBistro helps us get customers what they want quicker,” he said. “Whether it’s taking their order minutes after walking into the bar or checking people out on the iPad as soon as they’re ready to go, everything is just so much faster.”
Food Trucks And Mobile Dining
TouchBistro’s technology seamlessly makes running a mobile food establishment easier and more successful. Always on the go and in different locations, a reliable point-of-sale system is essential to keep up with the dizzying speed of the business with constantly changing areas and various logistics of such; it is also vital to be able to handle long lines efficiently and quickly without error.
With quick register buttons, line management capabilities with mobile POS, an automatically scheduled promotions feature, ingredient inventory tracking, and reliable hybrid solutions built within the app, TouchBistro has just about every element of managing a food truck or mobile food service covered.
SteamWhistle – TouchBistro Customer Spotlight
Jack’s Sliders & Sushi – TouchBistro Customer Success Story
Crosstown Pub & Grill Minutes Matter
Raku NYC – TouchBistro Customer Success Story
Masseria Restaurant – TouchBistro Customer Success Story
TouchBistro Works – All The Time
TouchBistro requires no offline mode and is the only mobile point of sales system to work offline indefinitely. Its hybrid technology operates on any stable, local connection with an on-premises server. The app is reliable, offering zero downtime. The app offers technical support 24 hours per day, seven days per week, 365 days a year if troubleshooting becomes necessary via phone and email. They also provide access to an extensive library of self-help guides and tutorials if needed.
Make An Appointment With TouchBistro
With the significant advantage TouchBistro has created for so many hospitality businesses, it is well worthwhile for your business to schedule a risk-free, cost-free consultation.
TouchBistro offers initial training for their point of sale systems, and with years of restaurant industry experience at your service, managing the application should be seamless and straightforward.
TouchBistro’s Key Features
In a nutshell, TouchBistro offers the following features and support when utilizing the application.
- In-house Support team based in North America, available 24/7/365
- Support team with a restaurant background
- POS Specialists
- Personalized support throughout the implementation process, from installation to training
- Ongoing support
- Subscription payment model
- No large upfront costs
- No lengthy contracts
- New software updates regularly – free of charge.
- Sleek and intuitive iOS
- Reliable iPad hardware
- Part of Apple’s exclusive Mobility Partner Program
- Verified Apple hardware reseller
TouchBistro At A Glance
With all that TouchBistro offers, your best course of action is to reach out to TouchBistro today for a free consultation on how the app can help your establishment overcome the rapid changes in the hospitality industry. They will turn your venue into a more profitable and successful business.
